Dr. Murray Rewards Program
Rewards & Refer-a-Friend Frequently Asked Questions
How do I sign up for the rewards program?
You are automatically enrolled in our rewards program when you create an account and place your first order.
How are points calculated for orders?
You earn 1 point for each $1 spent. Points are earned on order subtotal less any discounts and before shipping and tax.
What is the maximum number of points that can be redeemed on an order?
The maximum number of points that can be used on an order is 500 points ($25 off).
Can Reward points be combined with promotional codes?
Unfortunately, you can't use Reward credits together with a promo code. Thank you for your understanding!
Can Reward credits be used on subscriptions?
No, rewards points cannot be used on subscription orders.
What happens if I have a return? Do I keep the points from the order?
No, the points earned from the order will be deducted when the return is processed. Any status upgrades will also be adjusted based on any returns.
Do reward points expire?
Yes, reward points expire 1 year after they are earned.
When will I receive my birthday reward?
You will receive birthday points on your actual birthday.
When do I receive my reward if my birthday is in the same month when it was added?
Same month/next 30 days-reward will be added 30 days from date entered.
Refer a Friend: When will I receive the coupon code for referring someone?
You should receive an email with the notification of a coupon code for $10 off after your friend completes their initial purchase of $49 or more.